Monday, February 1, 2010

BWI: Convergys' "WOW Customer Experience Challenge" Rewards High-Performing Customer Service Agents in India

Press release from Business Wire India
Source: Business Wire
Tuesday, February 02, 2010 11:10 AM IST (05:40 AM GMT)
Editors: General: Consumer interest; Business: Advertising, PR & marketing, Business services, Information technology, Telecommunications; Technology
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(BW)(CONVERGYS)(CVG)Convergys' "WOW Customer Experience Challenge" Rewards High-Performing Customer Service Agents in India


Cincinnati, United States and Gurgaon, Haryana, India, Tuesday, February 02, 2010 -- (Business Wire India) --

As a global leader in relationship management, Convergys Corporation (NYSE: CVG) prides itself on providing its more than 50,000 customer service agents worldwide with award-winning training and tools that enable Convergys to deliver a superior customer experience. Convergys also gives credit where credit is due, as its thousands of customer service agents and team leaders in India discovered during the popular "WOW Customer Experience Challenge."

The Convergys "WOW Customer Experience Challenge" was introduced among its India sites to identify and reward agents who generated the highest levels of customer satisfaction and made a significant positive impact on the customer. Customers expressed feedback on their agent interaction through surveys and other customer feedback mechanisms such as e-mails and calls.

In addition to rewarding exceptional customer service, the program also underlined the importance of empowering agents with customer perspectives to enhance the agents' performance.

"It is important to recognize and reward top-performing Convergys agents who distinguish themselves in their delivery of outstanding service," said Sukant Srivastava, Vice President and Country Manager for Convergys' Customer Management business in India. "The WOW Customer Experience Challenge enabled us to do just that, while also serving as a core part of our strategy to continue to raise the bar on the customer experience in our industry."

Convergys named several thousand customer service agents based in seven locations in India as "WOW Winners," with Hariharan V of Convergys' Bangalore contact center walking away with the "King of Customer Experience" title by logging the most "WOW Calls."

Elaborating on his achievement, Hariharan said, "I am motivated to give customers the very best service, listening carefully to understand their issues or concerns, and working to resolve them to the customers' satisfaction in one call. Convergys' continual training and support has helped me be the best agent I can be and to deliver outstanding performance consistently."

A key differentiator for companies struggling with commoditization of their offerings is the experience they provide to their customers. While companies continue to focus on training and empowering their front-line agents to engage customers with excellent service, agents also need to anticipate and be cognizant of customer preferences to deliver a truly superior customer service experience. Developing and training our agents and management team are paramount to Convergys's focus on differentiation through operational excellence.

The "WOW Customer Experience Challenge" is just one of many creative programs Convergys has in place to forge a closer alignment between customers and agents.

Convergys state-of-the-art facilities in Bangalore, Mumbai, New Delhi, and Pune employ over 9,000 men and women, who provide superior customer service experience via telephone, web-chat, and email for a diverse portfolio of global clients and their customers worldwide. These customer interactions include a broad range of services from basic credit card welcome and activation to complex case management and technical support in both the business-to-business and business-to-consumer spaces.

Editor's Notes:

Convergys has available customer testimonials collected during the WOW challenge.

Convergys Corporation is hiring for many different positions in India. Please submit résumés to hrindia@convergys.com.

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys has been voted a Fortune Most Admired Company for nine consecutive years. We have approximately 70,000 employees in 83 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit http://www.convergys.com

(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

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CONTACT DETAILS
CONTACTS :
Convergys Corporation
Business & Financial Media - John Pratt
+1 513 723 3333 or john.pratt@convergys.com
or
Dimple Khanna, Gutenberg Communications, for Convergys
Tel: +91.11.41324969/968/291 Mob: +91.9958813886 or dimple@gutenbergpr.com


KEYWORDS
CONSUMER, MARKETING, BUSINESS SERVICES, IT, TELECOMMUNICATIONS, TECHNOLOGY

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BWI: The Independent Authority on Search Vendors, topseos.in, has Announced the February 2010 Rankings of the Best Search Engine Optimization Companies in India

Press release from Business Wire India
Source: topseos
Tuesday, February 02, 2010 10:05 AM IST (04:35 AM GMT)
Editors: General: Consumer interest; Business: Advertising, PR & marketing, Business services, Information technology; Technology
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The Independent Authority on Search Vendors, topseos.in, has Announced the February 2010 Rankings of the Best Search Engine Optimization Companies in India
topseos.in has Announced the February 2010 Rankings of the Best Search Engine Optimization Companies in India. In order to be Ranked as one of the Best, Thousands of Vendors were Put through an Extensive Evaluation Process by an Experienced Research Team

Plymouth, Indiana, United States, Tuesday, February 02, 2010 -- (Business Wire India) -- The independent authority on search vendors, topseos.in, has ranked the top search engine optimization companies in India for February 2010. Being ranked as one of the best is no easy task. Every vendor on the list alongside thousands of others was put through an extensive evaluation process by an experienced research team in order to find the best SEO expert. Once the evaluations were complete, the information was compiled, and a list of the best was created.

Search engine optimization is used in order to build site visibility for industry targeted keywords on search engines such as Google. A search engine optimization agency should have a firm grasp of the basic needs with search engine optimization. To be ranked as one of the best though requires a special ability to achieve the best results while maintaining quality practices.

The best search engine optimization consultants in India are:

1. SEOValley Solutions Private Limited
2. PageTraffic
3. Techmagnate
4. SeoTonic Web Solutions Private Ltd.
5. Outsource SEO
6. Samyak Online
7. Seo Expert Company India
8. Seo Workz Company
9. Varshyl Tech
10. Guide5.com
11. Communicate2
12. Valuepitch interactive
13. SEO Logistics
14. Performetris
15. eBrandz Inc
16. Web Net Creatives
17. VTech SEO India
18. Niche United IT Solutions Pvt. Ltd.
19. SEOXperts India
20. Cignus Web Services India
21. Cyberframe
22. Glosoft India
23. Palcom Web Pvt. Ltd.
24. SEO Discovery
25. Empowered SEO
26. WebGainMedia
27. Brain Pulse SEO Services
28. E2 Solutions
29. ISHIR Digital
30. Topranker.in

The evaluation process that each company endures is completed by our experienced research team. They review every aspect of how the vendor conducts business to ensure high quality standards. To go one step farther topseos.in then contacts the clients of each firm to ask questions such as, "What are the most competitive keywords you have been able to rank on the major search engines and how long did it take you to achieve those rankings?", "How comprehensive, specific, and useful are the reports that are offered to the client?", and " How many of your top industry keywords rank in the top 10?"

SEO firms that would like to be considered for the topseos.in rankings can apply at:

http://www.topseos.in/rankings/search-engine-marketing-agencies/apply-for-ranking

To learn more about the top search engine optimization agencies visit:

http://www.topseos.in/rankings-of-best-search-engine-optimization-companies

Follow Us on Twitter: http://twitter.com/_topseos_


CONTACT DETAILS
Rachael E. Resner, topseos, 800-874-2458, rachael@eventures-llc.com

KEYWORDS
CONSUMER, MARKETING, BUSINESS SERVICES, IT, TECHNOLOGY

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BWI: India’s Top Pay per Click Management Companies have been Announced by topseos.in for February 2010

Press release from Business Wire India
Source: topseos
Tuesday, February 02, 2010 09:50 AM IST (04:20 AM GMT)
Editors: General: Consumer interest; Business: Advertising, PR & marketing, Business services, Information technology; Technology
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India's Top Pay per Click Management Companies have been Announced by topseos.in for February 2010
The Independent Authority on Search Vendors, topseos.in, has Ranked the Best Pay Per Click Management Companies for February 2010. Every Vendor on the List, along with Thousands of Other Vendors, was Put through an Extensive Evaluation Process by an Experienced Research Team

Plymouth, Indiana, United States, Tuesday, February 02, 2010 -- (Business Wire India) -- The best pay per click companies have been announced by topseos.in for February 2010. To be recognized as one of the best each vendor on the list along with thousands of others were put through an extensive evaluation process by an experienced research team in order to find the best PPC company. Once the evaluations were complete, the information was compiled, and a list of the best was developed.

Pay per click advertising, also known as paid search, can be found on all major search engines. Management companies seek to drive traffic to their client's sites by paying for small advertisements for competitive industry keywords. Pay per click helps companies gain visibility for their site quicker than waiting on organic results.

The best PPC companies in India are:

1. CES Ltd, Inc.
2. Cogniter Technologies
3. Sortins Technologies
4. Pinstorm
5. Maximum Hit
6. SEO Power Inc.
7. RankUno Interactive
8. Communicate2
9. Valuepitch interactive
10. SubmitShop
11. Performetris
12. Hyphen Technologies Pvt. Ltd.
13. Radixweb
14. SEO Trends
15. 909Marketing
16. Bitscape
17. netCatalysts
18. Profit By Search
19. Midas Web Technologies
20. Development India
21. Mayuri Multimedia
22. NetCreativeMind Solutions
23. Smart Visibility
24. Marvist Consulting
25. Pravalika Designs
26. ISHIR Digital
27. Kneoteric eSolutions
28. Dimensioni
29. Webdhoom
30. Brain Pulse SEO Services

The evaluation process that each company endures is completed by our experienced research team. They review every aspect of how the vendor conducts business to ensure high quality standards. To go one step farther topseos.in then contacts the clients of each firm to ask questions such as, "How is your PPC campaign monitored actively and how are the bid adjustments made?", " What techniques were utilized to lower the cost per conversion?", and " Are the PPC campaign reports useful and easy to understand?".

PPC firms that would like to be considered for the topseos.in rankings can apply at:

http://www.topseos.in/rankings/search-engine-marketing-agencies/apply-for-ranking

To learn more about the top pay per click management agencies visit:

http://www.topseos.in/rankings-of-best-pay-per-click-management-companies

Follow Us on Twitter: http://twitter.com/_topseos_


CONTACT DETAILS
Rachael E. Resner, topseos, 800-874-2458, rachael@eventures-llc.com

KEYWORDS
CONSUMER, MARKETING, BUSINESS SERVICES, IT, TECHNOLOGY

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BWI: IDFC Fund-of-Funds Offers Monthly Income Plan for Long-Term, Conservative Investors

Press release from Business Wire India
Source: Infrastructure Development Finance Company Limited
Monday, February 01, 2010 06:20 PM IST (12:50 PM GMT)
Editors: General: Consumer interest, Economy; Business: Banking & financial services, Business services, Financial Analyst, Stock exchanges
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IDFC Fund-of-Funds Offers Monthly Income Plan for Long-Term, Conservative Investors


Mumbai, Maharashtra, India, Monday, February 01, 2010 -- (Business Wire India) -- -- 80:20 debt-to-equity ratio

-- Focus on long-term, stable returns with easy liquidity

-- Focus on large cap equity funds to maximise growth potential

-- Issue price at Rs 10 per unit during the NFO period

IDFC, the specialised financial intermediary for national development, has introduced yet another financial product to encourage long-term financial planning. The IDFC open-ended fund-of-funds launched on January 11 offers a monthly income plan to investors. With the issue price at Rs 10 per unit during the NFO (new fund offer) period (closing Feb 9), the fund is ideal for conservative investors.

Offering growth and dividend options, the fund will invest primarily in debt-oriented mutual fund schemes (80 per cent). The allocation in equity funds (20 per cent) is aimed at improving the overall returns.

"The aim of the fund is to provide investors regular income with low volatility. The lesser equity-focused allocation reduces risk, yet the balance is such that it offers the relative safety of debt along with the higher returns of equity," said IDFC Mutual Fund MD & CEO, Naval Bir Kumar.

A fund-of-funds is a mutual fund that invests in other mutual fund schemes rather than directly investing in debt or equity securities. This allows the fund-of-funds to ensure that the asset allocation or investment is in line with the scheme objectives while leaving the bottom-up stock selection to the mutual fund schemes in which it invests.

"Basically, it uses the intelligence available in a cross-section of other funds, profiting from their resources cost-effectively," commented Naval Bir Kumar. "Clearly, a fund-of-fund structure scores because it is better to invest in an existing scaled-up portfolio through a mutual fund rather than trying to replicate the same."

Rebalancing the portfolio is also much easier for a fund-of-funds. It would simply switch funds, sidestepping the time-consuming process of researching individual equities and debt instruments.

The IDFC MIP fund-of-funds stands on two legs for better returns and stability with quick liquidity: It aims to focus largely on large cap equity funds, which would maximise growth potential, offering quicker and better returns than mid cap funds; and it offers stable returns through long-term debt investments rather than quick growth through short-term destinations. IDFC is also targeting debt funds that offer quick liquidity.

"The 80:20 debt-to-equity ratio of the fund is a studied construct," said Naval Bir Kumar, "ensuring stability for conservative investors as well as optimal growth risk. It is the ideal ratio for retirement planning."

ABOUT IDFC Ltd.

Infrastructure Development Finance Company Limited (IDFC) is one of India's premier financial services institutions with a special focus on infrastructure and national development. IDFC was set up in 1997 by the Government of India to act as a financier and catalyst for the private sector's involvement in infrastructure development in India. Over the last 12 years and more so since the company's initial public offering in 2005, IDFC has pursued a strategy to evolve into a 'one stop shop' for infrastructure finance in India, capable of meeting the increasingly complex and ambitious requirements of an expanding client base.

IDFC's business strategy involves participating in all parts of the value chain of infrastructure and providing a differentiated value proposition to its clients. IDFC's domain expertise in infrastructure combined with its product breadth across project financing, investment banking and asset management enables it to provide creative solutions to its clients' needs. IDFC has strong relationships with the private sector and government which enables it to play an important role in providing objective advice and facilitating public-private partnerships in infrastructure. IDFC is focused on contributing to evolving the right policies and frameworks to ensure sustainable infrastructure development in India. IDFC Foundation is actively involved in training various central, state and local government officials regarding public-private partnerships, the policy group provides thought leadership and advice on infrastructure policy and governance issues and the CSR team is focused on sustainable development strategies.

IDFC has played an important role in facilitating private sector involvement in Indian infrastructure and has financed over 200 projects across core infrastructure sectors such as power, roads and telecommunications. IDFC Group has mobilized and committed over US $ 5 billion in debt and US $ 3 billion in equity to infrastructure companies and projects in India. IDFC has consistently demonstrated strong financial performance over the last 5 years with profits after tax increasing at a CAGR of 25% to Rs. 750 crores in FY 2009 and reporting a net worth of Rs.6,176 crores, on a turnover of approx. Rs.30,000 crores and market capitalization of approximately Rs.22,000 crores (as on December 31 2009).

For more information visit www.idfcmf.com.


CONTACT DETAILS
Ms. Parminder Panesar, IDFC - Corporate Communications, +91 9987012340, parminder.panesar@idfc.com
Ms. Shiraz Mehta, REPUTE Public Affairs & CSR Solutions, +91 9029446959, shiraz.mehta@reputesolutions.com

KEYWORDS
CONSUMER, ECONOMY, BANKING, BUSINESS SERVICES, Financial Analyst, STOCK EXCHANGES

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BWI: Informatica Reports Record Quarterly Revenues of $151 Million and 25 Percent License Revenue Growth

Press release from Business Wire India
Source: Informatica Corporation
Monday, February 01, 2010 04:44 PM IST (11:14 AM GMT)
Editors: General: Economy; Business: Banking & financial services, Business services, Financial Analyst, Information technology, Stock exchanges; Technology
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Informatica Reports Record Quarterly Revenues of $151 Million and 25 Percent License Revenue Growth
Achieves Annual Revenues of $500 Million

Bangalore, Karnataka, India, Monday, February 01, 2010 -- (Business Wire India) -- Informatica Corporation (NASDAQ: INFA), the world's number one independent provider of data integration software, today announced financial results for the fourth quarter and the year ended December 31, 2009.

Revenues for the fourth quarter of 2009 were $150.9 million, up 21 percent from the $124.4 million recorded in the fourth quarter of 2008. License revenues for the fourth quarter were $71.6 million, up 25 percent from the $57.2 million recorded in the fourth quarter of 2008. Income from operations for the fourth quarter, calculated in accordance with U.S. generally accepted accounting principles (GAAP), was $35.0 million. This compares to $39.5 million in income from operations in the fourth quarter of 2008, which included the one time benefit of $11.5 million from patent-related litigation proceeds net of patent contingency accruals. GAAP net income for the fourth quarter of 2009 was $25.0 million or $0.25 per diluted share, up over 19 percent from $19.9 million or $0.21 per diluted share in the fourth quarter of 2008. For the three-month periods ended December 31, 2009 and December 31, 2008, earnings per diluted share is calculated on an "if converted" basis, including the add-back of $1.0 million and $1.1 million, respectively, of interest and convertible notes issuance cost amortization, net of income taxes.

Non-GAAP income from operations for the fourth quarter of 2009 was $44.2 million, up 24 percent from $35.6 million in the fourth quarter of 2008. Non-GAAP net income for the fourth quarter of 2009 was $31.5 million or $0.31 per diluted share, up 29 percent from $23.5 million or $0.24 per diluted share in the fourth quarter of 2008. Non-GAAP income from operations and non-GAAP net income exclude charges and benefits related to the amortization of acquired technology and intangible assets, share-based payments, facilities restructurings, acquisitions and other, and patent-related litigation proceeds net of patent contingency accruals. A reconciliation of GAAP results to non-GAAP results is included below.

For the year ended December 31, 2009, revenues were $500.7 million, an increase of 10 percent from the $455.7 million recorded in 2008. License revenues for the year 2009 were $214.3 million, up nine percent from $195.8 million for the year 2008. GAAP income from operations for 2009 was $89.4 million, up six percent from $84.2 million for 2008. GAAP net income for the year 2009 was $64.2 million or $0.66 per diluted share, up over 13 percent from $56.0 million or $0.58 per diluted share for the year 2008. Non-GAAP income from operations for the year of 2009 was $125.2 million, up 24 percent from $101.2 million for the year 2008. Non-GAAP net income for 2009 was $89.6 million or $0.91 per diluted share, up over 19 percent from $74.8 million or $0.76 per diluted share in 2008. For the years ended December 31, 2008 and December 31, 2009, earnings per diluted share is calculated on an "if converted" basis, including the add-back of $4.0 million in 2009 and $4.3 million in 2008 of interest and convertible notes issuance cost amortization, net of income taxes. Non-GAAP income from operations and non-GAAP net income exclude charges and benefits related to the amortization of acquired technology and intangible assets, share-based payments, facilities restructurings, acquisitions and other, and patent-related litigation proceeds net of patent contingency accruals.

"In 2009, we attained our fifth consecutive record year. Over the past five years, we consistently achieved year-over-year growth rates that are significantly faster than the enterprise software industry," said Sohaib Abbasi, chairman and CEO of Informatica. "Clearly, our singular mission, compelling value proposition and the team's relentless pace of innovation are driving record results in all economic times."

Significant milestones achieved since October 2009 include:

-- Signed repeat business with 356 customers. Customers continue to derive considerable value from their investments in Informatica solutions. Repeat customers included Alcatel-Lucent, Bell Mobility, British Sky Broadcasting, Monsanto, Standard & Poor's, Thomson Corporation, Union Bank and US Xpress.

-- Added 74 new customers. Informatica increased its customer base this quarter to 3,931 companies. New customers included the Asseco Poland, Columbia Sportswear Company, ENMAX, the Federation of State Medical Boards, HealthNow of New York, Sensis and Tatung University.

-- Acquired Siperian, a visionary pioneer in the Master Data Management (MDM) infrastructure technology category. The new MDM Infrastructure category expands Informatica's addressable market. Based on the existing tight integration between Informatica and Siperian products, Informatica is even better prepared to advance its leadership in its core data integration and MDM infrastructure markets.

-- Launched Informatica 9. The first and only data integration platform enabling the data-driven enterprise through Business-IT Collaboration, Pervasive Data Quality and SOA-Based Data Services. The Platform combines products in six categories: enterprise data integration, data quality, B2B data exchange, application information lifecycle management, complex event processing and cloud computing data integration.

-- Launched Informatica Cloud 9. A comprehensive offering for cloud integration, comprised of the Informatica Cloud Platform - a multi-tenant, enterprise-class data integration platform-as-a-service, new and enhanced cloud software-as-a-service offerings and Informatica Address Quality Cloud Services running on Amazon EC2.

-- Achieved SWIFT Certification. Scoring 99% to 100% from the Society for Worldwide Interbank Financial Telecommunication (SWIFT) on rigorous SWIFTReady MDS Certification, the Informatica Platform achieved one of the most technically advanced solution categories defined by SWIFT.

-- Positioned in the Leaders Quadrant in the Gartner 2009 Data Integration Tools Magic Quadrant. According to the report, "Leaders in the data integration tools market are front-runners in the convergence of single purpose tools into an offering that supports a range of data delivery styles. These vendors are strong in the more traditional data integration patterns such as ETL, they support newer patterns such as data federation, and provide capabilities that enable data services in the context of SOA. Leaders have significant mind share in the market, and resources skilled with their tools are readily available. These vendors establish market trends, to a large degree, by providing new functional capabilities in their products, and by identifying new types of business problems where data integration tools can bring significant value."

-- Informatica Cloud Data Loader named 2009 'Best Data Integration Tool'. For the second consecutive year Informatica, the preferred data integration partner for salesforce.com, garnered more four and five star reviews than any other integration product in its category. More than 500 companies around the world use Informatica Cloud to integrate their Salesforce CRM applications and Force.com platform with their back office systems.

-- Announced $50 million Stock Repurchase Authorization. Informatica's Board of Directors has approved $50 million to replenish the existing authorization under the company's common stock repurchase program, including the repurchase of its outstanding common stock and convertible notes from time to time. The company expects to repurchase shares to offset the otherwise dilutive impact of stock option exercise and restricted stock vesting activity. Purchases may be made, from time to time, in the open market and will be funded from available working capital. The number of shares to be purchased and the timing of purchases will be based on several factors, including the price of Informatica's stock, general business and market conditions, and other investment opportunities.

Conference Call and Webcast

Informatica will discuss its fourth quarter and full-year 2009 results and its acquisition of Siperian on a conference call today beginning at 2:00 p.m. PST. A live Webcast of the conference call will be available at http://www.informatica.com/investor. A replay of the call will also be available by dialing 706-645-9291, reservation number 49661073.

About Informatica

Informatica Corporation (NASDAQ: INFA) is the world's number one provider of data integration software. The Informatica Platform provides organizations with a comprehensive, unified, open and economical approach to lower IT costs and gain competitive advantage from their information assets. More than 3,900 enterprises worldwide rely on Informatica to access, integrate and trust their information assets held in the traditional enterprise and in the internet cloud. For more information, call +1 650-385-5000 (1-800-653-3871 in the U.S.), or visit www.informatica.com.

Non-GAAP Financial Information

To supplement Informatica's condensed consolidated financial statements prepared and presented on a GAAP basis, Informatica uses non-GAAP financial measures of income from operations, net income and net income per share. These measures are adjusted from income from operations, net income or net income per share prepared in accordance with GAAP to exclude the charges and expenses discussed above. The presentation of these non-GAAP financial measures are not meant to be considered in isolation or as a substitute for, or superior to, net income or net income per share prepared in accordance with GAAP.

Informatica believes the disclosure of such non-GAAP financial measures is appropriate to enhance an overall understanding of its financial performance, its financial and operational decision making, and as a means to evaluate period to period comparisons. These adjustments to the Company's GAAP results are made with the intent of providing both management and investors a more complete understanding of Informatica's performance, by excluding certain expenses and expenditures such as non-cash charges and discrete charges that are infrequent in nature, such as charges related to acquisitions, that may not be indicative of its underlying operating results. In addition, Informatica believes these non-GAAP financial measures are useful to investors because they allow for greater transparency into the indicators used by management as a basis for its financial and operational decision making. Informatica believes that the disclosure of these non-GAAP financial measures provides consistency and comparability of its recent financial results with its historical financial results, as well as to the operating results of similar companies in Informatica's industry, many of which present similar non-GAAP financial measures to investors. As an example, Informatica believes that it enhances comparability with similar companies' operating results by excluding stock-based compensation in its non-GAAP financial measures because of the different types of stock-based awards that companies may grant and because SFAS 123(R) allows companies to use different valuation methodologies and subjective assumptions. In addition, Informatica believes that both management and investors benefit from referring to these non-GAAP financial measures when planning, analyzing and forecasting future periods.

There are a number of limitations related to these non-GAAP financial measures: (1) the non-GAAP measures exclude some costs that are recurring, particularly share-based payments, and we believe that share-based compensation will continue to be a significant recurring expense for the foreseeable future; because share-based compensation is an important part of our employees' compensation, such payments can impact their performance; and (2) the items we exclude in our non-GAAP measures may differ from the components our peer companies exclude when they report their non-GAAP measures. Management compensates for these limitations by providing specific information regarding the GAAP amounts excluded from non-GAAP measures and evaluating non-GAAP measures together with the corresponding measures calculated in accordance with GAAP.

Forward Looking Statements

This press release contains forward-looking statements relating to Informatica's opportunity for growth in the data integration market and the expected benefits of the Siperian acquisition to customers, to Informatica's addressable market and to Informatica's technology leadership. Such statements involve risks and uncertainties, and actual results may differ materially from the results described in this press release. The potential risks and uncertainties that could cause actual results to differ include, among others, risks related to (1) competition with larger companies that have longer operating histories and greater financial, technical, marketing, and other resources; (2) uncertainty in the state of IT spending and the continued growth in the market for data integration solutions in general; (3) lack of control regarding our strategic partners' devotion of adequate resources to promote, sell, implement, and support our products; (4) successfully integrating Siperian, its products, technologies and employees into Informatica and achieve expected synergies and (5) retain key employees . Additional risks and uncertainties are included under the caption "Risk Factors" in Informatica's report on Form 10-K for the year ended December 31, 2008 and 10-Q for the quarter ended September 30, 2009, which are on file with the SEC and is available on the Company's investor relations website at http://www.informatica.com/. All information provided in this release is as of January 28, 2010 and Informatica undertakes no duty to update this information.

Note: Informatica is a registered trademark of Informatica Corporation in the United States and in jurisdictions throughout the world. All other company and product names may be trade names or trademarks of their respective owners.


CONTACT DETAILS
Sanjana Shetty, 20:20 MEDIA, +91 9986843610 /+91 (80) 30982816, sanjana@2020india.com

KEYWORDS
ECONOMY, BANKING, BUSINESS SERVICES, Financial Analyst, IT, STOCK EXCHANGES, TECHNOLOGY

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BWI: Blue Star Infotech Launches Mobile Solutions for Travel and Hospitality Industry

Press release from Business Wire India
Source: Blue Star Infotech Ltd
Monday, February 01, 2010 02:50 PM IST (09:20 AM GMT)
Editors: General: Consumer interest, Travel & tourism; Business: Advertising, PR & marketing, Business services, Hospitality, Information technology, Travel & tourism; Technology
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Blue Star Infotech Launches Mobile Solutions for Travel and Hospitality Industry


Mumbai, Maharashtra, India, Monday, February 01, 2010 -- (Business Wire India) -- Leading Travel Distribution Solutions specialist, Blue Star Infotech announced the availability of a suite of Mobile Enablement Solution frameworks for the Travel & Hospitality industry. These are to be demonstrated at the upcoming Travel Technology Show, London, 9 - 10 Feb '10.

According to Suresh Iyer, Vice President - Marketing, Blue Star Infotech, "Travel & Hospitality players are constantly innovating and finding new ways of providing superlative customer experiences - both at the sales side as well as fulfilment side. The proliferation of smart phones has created a platform that can be easily leveraged for both purposes. BSI's framework enables travel companies to rapidly enable the mobile channel."

With a strong focus on providing smart distribution solutions to the Travel & Hospitality Industry, Blue Star Infotech leverages a number of Solution Accelerators to meet emerging and future demands of the Travel industry. One such accelerator, the Mobile Enablement Solution Framework, allows travel companies to quickly deploy applications on the mobile platform. The framework encapsulates application workflows, navigation control and multiple re-usable components. The framework also contains extensive set of layout templates adhering to usability standards and guidelines stipulated by leading mobile platforms, which helps in developing rich user interfaces.

The framework is highly flexible and scalable to supports multiple industry standard protocols for consuming web services like SOAP, REST, JSON and extensible for supporting other protocols. The framework can easily integrate with the travel enterprise backend systems like PMS, GDS, CMS and mapping services like Google Maps.

To realize the full potential of this framework, Blue Star Infotech has also developed a methodology which assists accelerated development and deployment of mobile application around this framework. The framework and associated methodology provides savings of over 30% in deployment costs.

About Blue Star Infotech:

Part of the US$ 700M Blue Star Group, and with operations in North America, Europe, UK, Japan and India, Blue Star Infotech delivers high-performance technology-based services by adopting a partnering approach with its clients. Blue Star Infotech is a Microsoft Gold Certified Partner, Oracle Certified Partner, HP Business Partner, SAS Silver Partner, Kentico Certified Partner, Sitecore Certified Solution Partner, Platform Lab Partner and Member of HTNG.

Blue Star Infotech's solutions, covering the travel distribution ecosystem, include Travel 2.0 Portals with Integrated Booking Engines, Dynamic Packaging, XML Switches, Rules Driven Distribution solutions, Modernisation of Legacy systems, Social Media integration Mobile Channel Enablement, and Mid/Back office integration.


CONTACT DETAILS
Mr. Hiren Yadav, Manager - Marketing (Travel & Hospitality), Blue Star Infotech Ltd, +91 8097913789, hiren.yadav@bsil.com

KEYWORDS
CONSUMER, TOURISM, MARKETING, BUSINESS SERVICES, HOSPITALITY, TRAVEL, TECHNOLOGY, BLUESTINFO.BO

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BWI: Blue Star Infotech Joins Sitecore’s Partner Program to Deliver Web Content Management Solution

Press release from Business Wire India
Source: Blue Star Infotech Ltd
Monday, February 01, 2010 02:56 PM IST (09:26 AM GMT)
Editors: General: Consumer interest, Travel & tourism; Business: Advertising, PR & marketing, Business services, Information technology, Media & entertainment, Travel & tourism; Technology
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Blue Star Infotech Joins Sitecore's Partner Program to Deliver Web Content Management Solution


Mumbai, Maharashtra, India, Monday, February 01, 2010 -- (Business Wire India) -- Blue Star Infotech, a leading provider of IT, Outsourced Product Development, and Travel Distribution Solutions and Services to enterprises globally, announced today that it has joined Sitecore's partner program. Sitecore is the leading provider of Web Content Management and Portal software, for organizations to create compelling website experiences. This partnership will enable Blue Star Infotech to offer its clients robust and intuitive content management solutions that simplifies content management without compromising any feature or functionality.

Blue Star Infotech's expertise & experience in aligning IT with business enables its clients to maximize operational efficiencies in industries such as Manufacturing, Travel & Hospitality, Telecom, Wholesale, Media & Entertainment, Health Sciences and Technology. This, combined with Sitecore's ability to deploy superior content managed websites and portals, gives Blue Star Infotech a competitive edge in delivering end-to-end content-rich web and ebusiness solutions for its customers.

Suresh Iyer, Vice President - Marketing of Blue Star Infotech said: "Businesses today are becoming increasingly competitive and their web presences have become a vital part of their marketing and sales strategies. Organizations today want flexibility and agility to enhance their ability and agility to manage their site content. Sitecore will enable us to provide our Clients with niche content management solutions and proactively respond to market changes. We are glad to be certified as a Sitecore Solution Partner. This partnership will significantly enhance our value proposition to our clients."

"Blue Star Infotech is a very well established solution provider, particularly in the travel and health sciences industries," said Jason Crea, VP Client and Partner Engagement, Sitecore. "We welcome them to the Sitecore partner network and look forward to working closely with their team to deliver high performance, engaging websites."

About Blue Star Infotech

Blue Star Infotech, a global provider of IT and Outsourced Product Development services & solutions, enables organizations to leverage technology in meeting business goals. Founded in 1983 and part of the Blue Star Group of Companies, its operations span India, USA, Japan, UK and Europe. It has strong alliances with leading technology companies such as Microsoft, Oracle, Hewlett-Packard, Amdocs, SAS and PlatformLab. Whether it is addressing the travel distribution ecosystem within the travel industry, or compliance issues within the health sciences industry, or connecting suppliers, or reaching out to customers through social media, or implementing operational and decision support systems,or providing enterprise portal and web content management solutions, or leveraging the Cloud, Blue Star Infotech has the expertise and experiences to align IT with Business.

About Sitecore

Sitecore's Web Content Management System (CMS) and portal software solutions enable companies to deliver compelling web experiences. Sitecore's award-winning CMS software makes it easy for businesses to create and update dynamic, full-featured Web sites of all types. Sitecore's industry leading flexibility and scalability allows companies to better leverage their content, improve customer experience and drive business growth.

Thousands of public and private organizations, including national governments and Fortune 500 companies utilize Sitecore solutions for their websites. These organizations have created and now manage more than 23,000 dynamic websites with Sitecore including including Computer Associates, Costco, ISS, Lloyds of London, Microsoft, Omni Hotels, Sara Lee, Siemens, Thomas Cook and Toshiba.


CONTACT DETAILS
Somenath Nag, Corporate Marketing, Blue Star Infotech Ltd, +91 (80) 41104560, globalhq@bsil.com

KEYWORDS
CONSUMER, TOURISM, MARKETING, BUSINESS SERVICES, IT, MEDIA, TRAVEL, TECHNOLOGY, BLUESTINFO.BO

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