BWI: Dell Services gives Max Healthcare the ‘Cloud’ Advantage

Press release from Business Wire India
Source: Dell India
Wednesday, September 01, 2010 02:40 PM IST (09:10 AM GMT)
Editors: General: Consumer interest; Business: Advertising, PR & marketing, Business services, Healthcare, biotechnology & pharmaceutical, Information technology; Technology; Healthcare
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Dell Services gives Max Healthcare the 'Cloud' Advantage


New Delhi, Delhi, India, Wednesday, September 01, 2010 -- (Business Wire India) -- . Dell Services has converted all eight Max Healthcare facilities into a private MPLS (Multi-Protocol Label Switching) cloud
. Max Healthcare becomes one of the most technologically advanced Healthcare chains in India
. Cloud infrastructure to enable rollout of Electronic Health Records (EHR)

Dell Services and Max Healthcare today announced Dell Services has converted the information technology infrastructure of all eight Max Healthcare facilities into a private MPLS (Multi-Protocol Label Switching) cloud running remotely from Dell Services Data Centre in Noida. This cloud infrastructure deployment makes Max Healthcare one of the most technologically advanced Healthcare chains in India with a near plug 'n' play capability for information technology deployment as they add more hospitals/facilities to their network. Further, the private cloud improves the availability of their healthcare information systems and analytical tools and sets the stage for the rollout of Electronic Health Records (EHR) for enhanced patient care.

In September 2009, Max Healthcare and Dell Services, formerly Perot Systems, entered into a 10-year agreement valued at USD 20 Million (Over INR 90 Crore) under which Dell Services provides infrastructure management and EHR implementation to Max Healthcare. Dell Services manages all IT operations for Max Healthcare, including infrastructure management, data hosting, applications portfolio management, project management office, service desk and clinical adoption of VistA EHR system (an EHR platform developed by the U.S. Department of Veterans Affairs). Dell Services has completed the migration of the information technology infrastructure for the eight Max Healthcare hospitals to the Dell Services Data Centre in Noida. Max Healthcare's Health Information System (HIS), which forms its business backbone as well as all other software applications are now operating on a private cloud.

Benefits to Max Healthcare

Dell Services has provided a robust cloud infrastructure to enable Max Healthcare to take on the load of EHR and Computerized Physician Order Entry. Max Healthcare hospitals are already experiencing an enhanced stability of the IT environment, better availability of HIS and data analytics tools. The private MPLS cloud allows Max Healthcare to set up its process and tools at new facilities easily, as these facilities would get access to Max's HIS by just hooking up to the cloud. The private MPLS cloud will help Max Healthcare as it expands its capacities and footprint across India.

Technological highlights
. An early-warning system to proactively monitor the health of the information technology environment and reduce downtime at the hospitals
. Deployment of HIS in a cluster mode to reduce the likelihood of HIS going down for a full department or a critical area
. Smart automatic monitoring tools to monitor network devices and critical servers 24/7
. SAS 70 Type II certified data centre

Quotes
. Dr. Pervez Ahmed, CEO and MD Max Healthcare
"Max Healthcare is now on a private MPLS cloud running remotely from Dell Services Data Centre in Noida. Our home-grown HIS and all other software applications are now operating from Dell Services Data Centre in Noida. As a next step, we are looking forward to rolling out electronic health records (EHR) to bring an enhanced patient care. This is living proof of deep Healthcare-IT expertise brought to us by our technology partners - Dell Services India and would help us as we expand our capacities and footprint in India."

. Tim Olivier - Asia-Pacific Services Public General Manager, Dell Services
"Today's critical healthcare systems require resilient infrastructure to ensure that patient information is always available to clinicians. We are proud of our partnership with an innovative healthcare delivery network like Max Healthcare and look forward to working with them to improve healthcare in India."

. Dr. Neena Pahuja, CIO, Max Healthcare Institute Ltd.
"At Max, we are utilizing technology to lead the transformation of healthcare delivery to improve access as well as affordability. This infrastructure on private cloud gives us the tremendous amount of scalability as we expand the network of our facilities."

. Dr. Pankaj Gupta, Dell Services' Client Executive for Max Healthcare account and India Healthcare Lead at APJ Public Sector Services
"Dell Services is proud of our association with Max Healthcare. We are driving the transformation of healthcare delivery in the country and are focused on making healthcare accessible, and affordable. Our solution for Max Healthcare includes a cloud computing environment that enables a plug-n-play deployment of healthcare and clinical applications at existing and new facilities while reducing the overall cost of ownership and infusing scalability in the IT environment."

Additional information and links
. Dell Healthcare Website
. Managing Chronic Diseases and Promoting Wellness in India Schools
. The Value of Clinical Transformation: Better Information = Better Healthcare
. Cloud Technology, Clear Benefits

About Dell

Dell (NASDAQ: DELL) listens to its customers and uses that insight to develop and deliver leading edge, customized technology solutions to government, healthcare and educational organizations worldwide. Learn more at www.dell.com


CONTACT DETAILS
Jasrita Dhir, Max Healthcare, +91 9811888051, jasrita.dhir@maxhealthcare.com
Manish Jain, Dell India, +91 9841038446, Manish_Jain@dell.com
Nikhila Kesavan, 20:20 MEDIA - For DELL India, +91 9840124036, nikhila@2020india.com
Nachu Nagappan, 20:20 MEDIA- For DELL India, +91 9940068348, nachu@2020india.com

KEYWORDS
CONSUMER, MARKETING, BUSINESS SERVICES, HEALTHCARE, IT, TECHNOLOGY, HEALTHCARE

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