BWI: Bangladesh Airports on Track to Meet Government’s Digital Vision

Press release from Business Wire India
Source: SITA
Monday, May 17, 2010 02:10 PM IST (08:40 AM GMT)
Editors: General: Consumer interest, Travel & tourism; Business: Business services, Information technology, Travel & tourism; Technology
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Bangladesh Airports on Track to Meet Government's Digital Vision


Dhaka, Bangladesh, Monday, May 17, 2010 -- (Business Wire India) -- Bangladeshi expatriates and other travellers who have been pressing for improved services at two of the country's major regional airports have had their wishes granted, thanks to a successful new collaboration between Biman Bangladesh Airlines and SITA, the aviation IT specialist.

SITA's AirportConnect check-in platform is now fully functional at Chittagong Shah Amanat International and Sylhet Osmany International airports bringing them on a par with Dhaka's Hazrat Shahjalal International Airport where the SITA system has been running successfully since 2002 for both the national airline and foreign carriers, handling almost two million passengers annually.

Muhammad Zakiul Islam, CEO, Biman Bangladesh Airlines, said: "SITA is assisting us to realise the Government's Digital Vision 2021 at two of our most significant locations particularly for our expatriate population. Passengers now receive world-class treatment as they check-in and board our aircraft in a timely and efficient manner. The process has been automated to the highest degree possible."

Damian Hickey, SITA Regional Vice President for South Asia, said: "We have now upgraded and automated passenger services to international standards making it much more attractive to fly to these two important destinations. We have introduced both 2D bar coded boarding passes and the capability to use RFID for baggage management."

Bangladesh Biman Airlines was successfully relaunched last year and has ambitious plans for further expansion beyond its current network of 18 domestic and international destinations.

Notes to Editors:

About SITA

SITA is the world's leading specialist in air transport communications and IT solutions. SITA delivers and manages business solutions for airline, airport, GDS, government and other customers over the world's most extensive network, which forms the communications backbone of the global air transport industry.

SITA's portfolio includes managed global communications, infrastructure and outsourcing services, as well as services for airline commercial management and passenger operations, flight operations, aircraft operations and air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more. With a customer service team of over 1,600 staff around the world, SITA invests significantly in achieving best-in-class customer service, providing integrated local and global support for both its communications and IT application services.

SITA has two main subsidiaries: OnAir, which is the leading provider of in-flight connectivity, and CHAMP Cargosystems, the world's only IT company dedicated solely to air cargo. SITA also operates two joint ventures providing services to the air transport community: Aviareto for aircraft asset management and CertiPath for secure electronic identity management.

SITA is one of the world's most international companies. Its global reach is based on local presence, with services for around 550 air transport industry members and 3,200 customers in over 200 countries and territories. In 2009, the company celebrated 60 years in business. Set up in 1949 with 11 member airlines, SITA today employs people of more than 140 nationalities, speaking over 70 different languages. SITA had consolidated revenues of over US$1.49 billion in 2009.

For further information go to www.sita.aero


CONTACT DETAILS
Manu Tandon, Manager Marketing- South Asia and India, SITA, +91 (124) 4193929, manu.tandon@sita.aero
Monica Miglani, Ogilvy PR, +91 (124) 4744652/ +91 9873398590, monica.miglani@ogilvy.com

KEYWORDS
CONSUMER, TOURISM, BUSINESS SERVICES, IT, TRAVEL, TECHNOLOGY

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