BWI: vCustomer Named Among Top 100 Global Outsourcing Service Providers for 2009

Press release from Business Wire India
Source: vCustomer Corporation
Tuesday, March 17, 2009 03:53 PM IST (10:23 AM GMT)
Editors: General: Consumer interest; Business: Accounting & management consultancy services, Advertising, PR & marketing, Business services, Information technology, Media & entertainment; Technology
Release no: 19473
--------------------------------------------------
vCustomer Named Among Top 100 Global Outsourcing Service Providers for 2009


New Delhi, Delhi, India, Tuesday, March 17, 2009 -- (Business Wire India) -- vCustomer Corporation, a leader in delivering comprehensive customer care and technical support solutions, today announced that it had been recognized as one of the top 100 global service providers for 2009 according to Global Services magazine and neoIT, an outsourcing advisory firm.. This list represents companies who have the maturity and capability to lead the next wave of services globalization.

Each year, Global Services surveys service providers from 17 countries, with delivery centers across 31 countries. These providers cover a range of services spanning IT and BPO, including IT application services, infrastructure, FAO, HRO and contact centers. The top 100 list is based on a scientific methodology, including size (revenue, employee strength, geographies covered), customers (customer base, testimonials and references, average contract size), skills (depth and breadth of offerings, delivery capability, quality initiatives, verticals covered) and other criteria (attrition, training). Findings are published annually by Global Services.

Speaking on the achievement, Sanjay Kumar, founder and CEO vCustomer Corporation commented," We once again acknowledge with great pleasure the recognition of vCustomer in the Top 100 rankings for 2009 by Global Services. We attribute this continued success to our unparalleled commitment to optimize customer experience."

vCustomer is consistently being ranked in the GS 100 listings since the last few years. The 2009 Global Services 100 service providers were announced at the Global Services Conference 2009 at NYC on Feb. 26th 2009.

About vCustomer:

vCustomer is a leading provider of multi-channel customer support services that help grow sales, increase customer satisfaction and build customer loyalty. The US based company's proven delivery models provide customer support solutions to the Banking and Finance, Government, Retail, Consumer Technology, Communications, Airline and other industries. The company's services include inbound/outbound call centre, technical support, back-office, loyalty program management, pre-sales support and up-sell/cross-sell and CRM. For more information please visit www.vcustomer.com.

(Please direct employment related inquiries to jobs@vcustomer.com with the title specified in the subject line)


CONTACT DETAILS
Manisha Chaudhry, PrecisionPR, +91 9899797810, manisha@precisionpr.org

KEYWORDS
CONSUMER, CONSULTANCY SERVICES, MARKETING, BUSINESS SERVICES, IT, MEDIA, TECHNOLOGY

If you wish to change your Business Wire India selection please click on this link http://www.businesswireindia.com/media/news.asp and use your personal username and password to login.

Submit your press release at http://www.businesswireindia.com